At FuzzyShaver, we strive to provide our customers with the highest quality products and ensure that they reach you in perfect condition. 

However, we understand that unforeseen circumstances can occur during shipping, leading to a damaged product being delivered to you. 

In such cases, we have a fair refund policy in place to resolve the issue promptly.

Our refund policy states that due to the nature of our products, any item that has been used is not eligible for a refund.

However, if you receive a product that is broken or damaged upon delivery, we will gladly process a refund. 

Here is a brief overview of the steps involved in our refund process:

1. Contact us: If you receive a broken or damaged product, please contact our customer support.

You can reach us through email at eoservices@gmail.com Kindly provide us with your order details and a description or photograph of the damaged item.

2. Quality assessment: Once we receive the returned item, our quality control team will thoroughly inspect it to confirm the reported damage. We take pride in our rigorous quality assurance procedures, and we assure you that any manufacturing defects will be identified during this assessment.

3. Refund process: Upon confirming the damage, we will initiate a full refund of your purchase cost. 

The refund will be issued using the original payment method you used during the purchase process. Please note that it may take a few business days for the refund to reflect in your account.

Our quality control procedures ensure that only items in excellent condition leave our warehouse.

To further alleviate any concerns, we would like to emphasize that our quality control is conducted by experienced professionals who meticulously examine each product before it is shipped. 

We continuously strive to maintain our high standards and provide you with a satisfying shopping experience.

If you have any further questions or require additional clarification, please feel free to reach out to us.